Cancellation, No Show
& Late Arrival Policy
You are a VIP and the time reserved for your appointment(s) is important. As a courtesy, you will receive a confirmation of your appointment prior to your arrival. Sometimes schedules change and things come up. Should the need arise to cancel or reschedule appointments, a 24-hour advance notice is required. Insufficient notice to cancel or reschedule appointments are subject to charges.
A deposit may be required to hold an appointment.
- Less than 24 hour notice will result in a charge
equal to 50% of the reserved service(s) amount.
- “NO SHOWS” will be charged 100% of
the reserved service(s) amount.
- Appointments made within the 24 hour period and need to cancel,
must cancel within 4 hours of appointmenttime or will result
in a charge equal to 50% of the reserved service(s) amount.
-If you are 15 mins late or more and your service(s) cannot
be performed, this is considered a "NO SHOW."
Thank you for understanding. If you have any
questions regarding these policies please contact me.